We, Nazim Maintenance & General Contracting Company LLC, take pride and honor in declaring the company’s commitment to provide our professional contracting services throughout the region of the United Arab Emirates& abroad in line with our environment objectives and targets at all stages of our operations. We are committed to working towards our customers’ satisfaction and the continual improvement of the delivery of all our products and services. These are essential components of our business strategy and our compliance with the requirements of ISO 9001:2015.

We believe in the cooperation and participation from each member of our team; management and employees alike, to achieve excellence in all aspects of our endeavors. To achieve our objectives and maintain the principles of this policy, Nazim Maintenance & General Contracting Company LLC management and employees shall be committed to:

• Accept Quality as being every individual’s responsibility
• Strive to meet customer requirements and to enhance customer satisfaction
• Measure and evaluate our performance through management review meetings
• Contribute to the use of technological innovation within our industry sectors
• Encourage proactive involvement through support, training, education, and dialogue
• Respect our co-workers, colleagues, customers, and the public
• Communicate this policy and ensure its awareness throughout the organization
• Provide leadership and commitment that is required to maintain an effective quality management system and its continual improvement
• Assign responsibility and accountability of staff members and management where appropriate and specific to the related business process
• Providing the necessary resources for an effective implementation of the quality management system
• Communicating the importance of the Quality Management System at all levels and creating a Quality culture in the organization
• Develop sound information and planning systems to solve potential risks before the problem occurs
• Enhance the skills of our people through training, personnel motivation, fostering a professional work ethic atmosphere
• Comply with the requirements for ISO 9001:2015 and continually improve its effectiveness
• Establish, implement, and continually measure the achievement of our approved Quality objectives and targets as well as our stated policy
• Committed to Strictly comply with the legal requirements

This Quality Policy Statement will be reviewed annually and enhanced as required to ensure continues suitability to the services we provide. This policy statement will be made available to external interested parties upon request as well as to the public.